Managing People

As a manager, the ability to effectively develop and support your staff in achieving expectations is key. Through this practical workshop, learn hands-on tools and proven people management techniques that apply to both individuals and teams - and leave ready to improve your staff's performance.

Who Should Attend

Managers and professionals with the responsibility for managing others who want to be successful at driving performance

What You Will Learn

• How to use proven tools to manage and develop people
• How to recognize - and act upon - daily opportunities to improve performance
• How to define and communicate clear performance goals
• How to use difficult conversations to improve performance and gain commitment
• How to shape a work culture that boosts the performance of your entire staff
• How to hold clear, concise, and impactful performance management and development discussions
• How to build development plans to ensure the continued career growth of your people

How You Will Benefit

• Become more dynamic and effective in supporting, coaching, and driving the performance of your staff
• Build a reputation as a superior coach and manager
• Develop positive relationships with your staff through alignment of expectations
• Retain key employees by helping them succeed, and address performance issues before they become unmanageable
• Pinpoint your own strengths, commitment levels, and development opportunities as a manager