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Patrick Karbon is a Senior
Consultant with Linkage, Inc. with significant practical experience in helping
client organizations achieve results through improved processes, systems and
performance while managing change in a turbulent environment, working
extensively in the areas of lean manufacturing and quality management systems.
Patrick has over twenty years of experience in identifying necessary skill sets
and systematically delivering supporting training in automotive manufacturing,
distribution, service, and parts. He has conducted training in Cognitive and
Performance Measurement as adjunct at the University of North Texas and
participates actively in curriculum design / development for lean manufacturing
and operations management.
Prior to joining Linkage, Patrick managed the development,
delivery, and evaluation of training for the Chrysler Group Sales and Marketing
organization. He was instrumental in identifying and aligning business needs
with the dealership fixed operations training curriculum, improving CSI and
throughput.
Patrick's education and experience are focused on training
and instructional design, with special interests in automotive, aerospace and
marine. He launched the air-and-space manufacturing forum during his tenure
with the Society of Manufacturing Engineers and remains active in both general
aviation and marine applications.
Patrick earned his BS degree in Organizational Development
at General Motors Institute, an MS in Administration from Central Michigan
University, and his Ph.D. in Applied Technology, Training and Development from
the University of North Texas. He currently serves as adjunct professor in the
colleges of Business, Management, and Manufacturing at three Michigan-based
Universities.
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Co-author Phil Harkins speaks about RE/MAX